Being assertive is an important communication skill which could help you to reduce stress and anxiety, control anger as well as improve your self-esteem.

This one day course will help you to gain assertiveness skills and will provide you with practical techniques to feel more confident in different situations.

By the end of the course, you will:

• Understand what assertiveness means
• Identify barriers to assertiveness and explore ways to overcome them
• Recognise the different communication styles we and others use
• Understand why we use the communication styles we do
• Explore different self-management techniques which promote assertiveness
• Explore the best way to communicate with others to achieve common goals
• Share your experiences to promote shared learning within the group.