Just focusing on the NHS , the last ten years have seen a quantum leap towards embedding quality improvement methodologies within everyday practice. There is no single definition of Quality Improvement, however, a number of definitions describe it as a systematic approach that uses specific tools and techniques to improve quality. One important ingredient in successful and sustained improvement is the way in which a ‘change’ is introduced and implemented.

Improving quality is about making healthcare safe, effective, patient-centred, timely, efficient and equitable. All staff, service users and carers have a role to play in ensuring that healthcare services continue to improve and if you are interested in finding out more this course is for you!

By the end of the two-hour QI Bronze training, you will:

Know the work of the Quality Improvement Department and their current priorities

• Have a basic understanding of the basic steps of any Improvement project
• Be introduced to one of our main Improvement methodologies
• Understand the PDSA (Plan, Do, Check, Act) cycle and its roll in improvement
• Understand the importance and benefits of measurement for improvement including types of measures
• Know how to develop the building blocks for delivering a QI project – through the application of Improvement tools
• Understand perspective and diagnostic tools
• Be aware of change models that can accelerate improvement including a Breakthrough series collaborative.