Skill Boosters – Tips for Writing Effectively – Take 5

Many job roles involve writing every day. With remote working becoming more widespread, the reliance on written communication is only going to increase.

Good business writing is a vital skillset. It helps projects run smoothly, avoids costly miscommunication and ensures good customer service. Training can help even seasoned writers hone their technique and improve their business writing.

In this course your challenge is to help Heather to plan, write, edit, and review an email. By making decisions at each step of the process, you will receive best practice tips that will help you to write clearly, concisely, and effectively.

Learning objectives

• Describe how to plan written communication effectively, considering target audience, purpose and tone
• Demonstrate how to write in a concise, clear manner that avoids jargon and repetition
• State how to review and edit written communication
• Understand the importance of good quality business writing
• Be aware of strategies for effective writing at work

This course should take approximately 5 minutes to complete. 

To ensure this course appears on your Learning Hub Record as completed, you must complete all elements of the Booster and any quiz/assessment at the end.