This course is designed to introduce learners to visible differences, explore the challenges that people with visible differences encounter in everyday life, how it impacts on their work and their mental health, and the role that employers can play in supporting them. Learning objectives Raise awareness around visible differences and contribute towards normalising differences at […]
E-Learning Module 2: Using the TED Diagnostic (This E-learning is to support Team Leaders who have or are accessing the TED Tool (Team Development and Engagement) Team Leaders Training. Access to the TED Website will be grant upon attending a ‘live’ Team Leader Training Session)
Despite growing awareness about disability, people with disabilities and long-term conditions are much more likely to be unemployed than non-disabled people. This course explores creative and practical strategies on recruitment, onboarding, and professional development, enabling employers committed to inclusion to attract, retain, and support employees with disabilities and long-term conditions. Learning objectives Understanding the key […]
Introduction and Overview of the GMMH Managers Programme Target Audience: Managers and applicants of the GMMH Managers Programme
This training is for supervisors/line managers (or those aspiring to be). It is designed to support and build confidence in supervisors/leaders to engage their team members in a highly purposeful, team member focused, coaching style developmental conversations. Supervisors, Managers & Leaders (incl. those aspiring)
Being an active listener involves using techniques and skills to improve communication, productivity, and build better relationships. In this course, these techniques are grouped into three core skill areas – Attention, Acknowledgement, and Affirmation. You will practice these skills in a customer focussed scenario. Learning objectives Techniques you will need to be an active listener
Learning objectives Be aware of different personality types and communication styles Understand the correlation between personality types and communication styles Be aware of the different types of behaviour that can be displayed for each communication style Understand how to recognise different communication styles Understand how adapting your communication methods to match your team can improve […]
To be attended by the senior management team (matrons, Ops managers, ADNQs)
